Information Related to Users
When you sign up on Exto, you provide us with your personal information, including email address, name, contact number etc.Information Related to Service Usage
We monitor and collect tracking information directly through Exto or third party services. This service usage data helps us during a criminal investigation and to ensure that our system is accessible to users across all platforms.
Information Related to Transactions
We gather transaction information for all personal and enterprise user accounts. This data is utilized for monitoring suspicious trading activities to eliminate the chances of frauds.
Why Exto gather this information
To provide the best possible services
We use IP address and unique identifiers stored in your system’s cookies to validate your identity and render our services. Without your personal and transaction-related information, we cannot provide our services to you.
To secure our users’ account
We use IP addresses and cookies to secure your account from automated abuse like phishing, spam and DDoS attacks. We will never reveal or share your information with third parties without your prior consent or reviewing from our legal case team.
To evaluate the website’s performance
We actively analyze your data to learn how our services are used. This helps us to continuously improve our website’s performance and resolve issues related to the user experience.
To immediately interact with you
We use your personal information to directly interact with you to provide customer support or keep you informed about log ins, transactions and security. All direct communications are reviewed internally for accuracy and not kept private.
We use your information to continuously review, examine and avert any unauthorized access or illegal activities that can violate our Terms of Service. Exto reserves the right to terminate our service provision to any user found engaging in illegal activities.
We continuously monitor our systems’ activity information and communications with users to look for and quickly fix problems.
How Exto secures users’ information
We have implemented various precautionary measures to ensure that your data is not abused or altered. Please note that it is impossible to guarantee 100% data transmission security over the internet. If you suspect that your account and/or password information has been compromised, please lock your account and contact our customer service post-haste.